Java Support Specialist

!WE TRANSFORM THE FUTURE OF PEOPLE!

Gi Group Mèxico is the global network of talent experts in digital and technological profiles. We are part of the largest ecosystem and global leader of integrated human capital solutions, Gi Group Holding. We create value by connecting leading companies with the best talents in the market around the world🌏. Our purpose is to build bridges, change careers and transform people’s future.😍
We support diversity and multicultural environments as it allows us to develop great projects. Additionally, we value respect, ownership, sustainability and innovation. We are looking for the next game changer to join the team as Java Support Specialist🚀. Are you a digital nomad? Well this role was made for you, you can be located in México 🌎and enjoy 100% of the flexibility that this implies.

We are 100% digital, we believe in your value and we promote your development at all levels.😎

Join our community of talents!

#WeBuildYouCross

Minimum requirements

🤖Responsibilities:

• Work actively with team members to analyze and resolve application issues
• Identify defects, discrepancies, and trends by ways of code debugging or log analysis
• Manage incidents and effectively communicate with users, application owners and

senior stakeholders across all areas

• Improve application stability and performance by observing patterns, recurring

failures and/or issues, and advise application owners on permanent fixes accordingly

• Adopt various tools developed Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
• Identify alerts / processes that can be automated and then work with Engineering team in automating them
• Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
• Actively participate in Change management process with view to manage risk in

production environment

• Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
• Develop reports that provide trending statistics to track and manage application

health and support service performance

• Willing to learn and troubleshoot/support proprietary technologies not available

through market place.

Minimum requirements

🤸‍♀️Hard Skills

Experience in the Area

Bachelor Degree in IT, Computer Systems, Informatics,

3 to 5 YoE as a software engineer with Java 8 or above programming language

Experience in the following Scripting languages: Shell script, Perl, JavaScript or Python etc.

Experience in one of the following RDBMS environments: SQL, Sybase ASE/IQ, Oracle or DB2.

Experience with Unix OS.

Computer Science concept of Data Structures in practical use cases

Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues

Good communication skills with ability to articulate the technical and functional

aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders

English Level: Advanced is a must

Soft Skills

• Strong communication skills, with the ability to align the organization around complex technical decisions
• Active coach and mentor whose goal is to develop and maximize the team’s potential
• Proactivity and passion for the client.
• Assertiveness.

🎁Our Benefits for You

• Competitive salary, you work in a digital environment!💰
• Type of contract: 100% Payroll with Law and superior benefits
• Fun, inclusive and transparent work culture. This is very important for us as bridgers!
• Advantages? Tons, it’s a great interview question💥
• Guaranteed high impact projects🚀
• Multicultural and intercultural teams, with high potential like yours✅

🌈Our position

• We support multicultural environments. For us, the most important thing is your values ​​and the knowledge and potential you have.
• We support 100% all genders, ethnicities, religions, abilities and talents, diversity allows us to develop great projects.
• We care about you, you will be part of our family!

NOTE:We are aware of your time, the process will go so quickly as long as you are committed!

We can’t wait to meet you!🥳